Privacy Policy

At Devsking, we prioritize your privacy and data security. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our hosting and web development services.

Devsking provides WordPress-optimized, high-performance cloud hosting by leveraging enterprise-grade servers from AWS, DigitalOcean, and Google Cloud. Our hosting solutions ensure superior speed, reliability, and security by utilizing the world’s most powerful cloud infrastructure.

As your trusted partner in web hosting and development, we strictly adhere to relevant data protection laws, ensuring transparency and security in handling your data. Read on to understand your rights and how we safeguard your information.

Your Information

1.1 Account Registration and Contact Information

When you sign up for any of our services, we require essential contact details, including your name, address, phone number, and email address. This information is collected to facilitate account management, provide customer support, and comply with legal and regulatory requirements.

1.2 Order Processing and Contractual Data

When you place an order for our WordPress-optimized cloud hosting or web development services, we collect the necessary personal data to process your request and fulfill our contractual obligations. This data is securely stored for the duration of our business relationship. If you choose to cancel your services, we may retain contractual data for a legally required period to address disputes, legal claims, or regulatory compliance.

1.3 Data Retention for Legal Compliance

In some cases, we are required to retain your data beyond contract termination due to legal and statutory retention obligations. During this period, your data will not be used for any purposes other than compliance with applicable laws.

1.4 Technical Support and Troubleshooting

If you seek technical support, our team may request specific system details such as your operating system, browser version, and website configuration to diagnose and resolve issues effectively.

1.5 Website Analytics and Tracking

To enhance user experience and optimize website performance, we use Google Analytics to collect anonymized data, including IP address, location, browser type, screen resolution, operating system, and device capabilities. This allows us to analyze website traffic and improve our services based on user interactions.

1.6 Website Security and Data Protection

Our website and hosting services are secured with SSL encryption, ensuring that data transmission remains encrypted and protected against unauthorized access. We implement strict security measures to safeguard your personal information, following industry best practices and compliance standards.

Visiting Our Website

2.1 Data Collection During Website Visits

When you visit Devsking.com, we may collect personal data to enhance your browsing experience and improve our services. This includes:

• Information you provide when placing an order or contacting us.
• Data collected when you browse our website, client portal, or social media profiles.
• Analytics data such as IP address, browser type, device information, and interaction patterns to optimize user experience.

General Principles: Confidentiality

At Devsking, we adhere to strict data processing principles to ensure transparency, security, and compliance with legal regulations.

3.1 Lawful & Transparent Processing

All personal data is handled lawfully, fairly, and transparently to respect your privacy and rights.

3.2 Purpose-Driven Data Collection

We collect and process personal data only for specified, clear, and legitimate purposes, ensuring that your information is used responsibly.

3.3 Data Minimization

Your personal data is collected only to the extent necessary for its intended purpose—whether for service delivery, security, or legal compliance.

3.4 Data Accuracy

We strive to keep your personal data accurate and up to date and provide options for corrections if needed.

3.5 Limited Retention Period

Personal data is stored only for as long as necessary to fulfill its purpose. Once no longer required, it is securely deleted or anonymized.

3.6 Security & Protection Measures

We implement strong technical and organizational security measures to protect your data from unauthorized access, loss, or damage.

3.7 Confidentiality & Restricted Access

All personal data stored on Devsking’s platform is treated as strictly confidential. Only authorized personnel have access, and we take extensive measures to ensure data security.

How We Use Your Data

At Devsking, we utilize your personal data to offer, improve, and ensure the smooth functioning of our WordPress-optimized cloud hosting services and web development solutions. Here’s how we process your information:

4.1 Service Provision & Platform Development

We collect, store, and process personal information to provide, improve, and develop the Devsking platform. This includes creating a safer and more efficient environment, ensuring legal compliance, and improving service performance.

4.2 User Identification

Personal data, including name, email address, and billing information, is collected and processed to identify users for account creation, service usage, and domain registration purposes.

4.3 Communication & Updates

We may use your contact details to provide customer support, notify you of service updates, maintenance, policy changes, or other critical service information related to your account or Devsking services.

4.4 Account Verification

To maintain a trusted environment, we may authenticate information you provide, such as email addresses, phone numbers, or other identifiers, to ensure the security of your account.

4.5 Fraud Prevention & Security

Your personal data is also used to detect and prevent fraud, spam, abuse, and other harmful or illegal activities.

4.6 Market Research & Analytics

We may use aggregated, non-personal information for statistical purposes, market research, and service improvements. This data helps us analyze customer needs and enhance our offerings.

4.7 Personalized Marketing

Based on your interactions with Devsking, we may conduct data analysis to tailor marketing efforts, providing you with relevant and personalized offers.

4.8 Billing & Service Communications

We may contact you with important billing or service-related messages, including updates, maintenance notifications, payment reminders, or any necessary changes to your service. These communications are essential, and opting out is not available unless you no longer use Devsking services.

4.9 Domain Registration & WHOIS Information

For domain registration, your personal information is stored and may be publicly accessible through the WHOIS database, as per ICANN rules. We may share this information with third-party escrow providers for compliance. Users may receive unsolicited communications from third parties due to public WHOIS information, but these messages do not come from Devsking.

4.9.1 WHOIS & Public Information

In accordance with ICANN regulations, domain registration details such as creation, expiration dates, and associated nameservers will be accessible to the public through WHOIS.

4.9.2 Customer Communications

We may contact you for account-related updates, service inquiries, or customer feedback to improve our services.

4.9.3 Review Requests & Feedback

You may be contacted to request feedback or reviews on our hosting services to enhance service quality and user experience.

4.9.4 Marketing Communications

We may reach out to you with special offers or company updates. You can opt-out of these communications at any time using the unsubscribe link provided.

4.9.5 Service Customization

We may use demographic data to improve marketing efforts and customize your experience on our platform.

4.9.6 Service Improvement & Security

Personal data is used to enhance service quality, improve data security, and prevent fraud.

4.9.7 Legal Compliance

We will only disclose your personal data to law enforcement or regulatory agencies as required by law or if needed for third-party services like payment processing, ensuring that these parties adhere to confidentiality standards.

4.9.8 Children’s Privacy

Devsking services are not intended for individuals under the age of 13. We do not knowingly collect or maintain information from anyone under 13 years old.

Chat

5.1 Chat History Retention for Quality Assurance

We retain chat histories for up to 180 days to maintain and improve our customer support quality. By analyzing these chats, we continuously enhance our service delivery. This data processing is done in accordance with our legitimate interest in providing better support to our customers.

5.2 Sales Conversations and Contractual Data

If a chat evolves into a sales conversation that results in a formal agreement, the relevant sales data is stored for the duration of the contractual relationship. Only the data related to the sales process is retained, while the quality-related chat data is deleted after 180 days. This data retention is necessary for documenting the conclusion of the contract.

5.3 Post-Contract Retention

For the sales-related conversation containing contract information, we limit the processing of the data after the contract ends and retain it for up to 10 years for legal and regulatory compliance. Any quality-related data from the chat will be deleted after 180 days.

Job Applications

6.1 Application Process

At Devsking, we welcome qualified candidates to apply for open positions listed on our career page. To apply, candidates are asked to submit their contact details and CV (“Applicant Information”) through the Position Application Form on our website or via any other means provided by us.

6.2 Privacy and Confidentiality

We understand that your privacy is important and are committed to keeping applicant information confidential. We use this data solely for internal recruitment purposes, including evaluating applications, identifying suitable candidates, making hiring decisions, and contacting applicants via phone or email.

6.3 Retention of Applicant Information

We may retain your applicant information for up to one year after the position has been filled or closed. This data is stored for consideration for future positions and opportunities at Devsking. We may also use the information as a reference for any future applications or, if hired, for employment and business-related purposes during your tenure at Devsking.

6.4 Access, Update, or Deletion of Applicant Information

If you wish to access, update, or delete your applicant information, please contact our customer support. We will assist you with managing your data in accordance with applicable privacy laws.

Direct Marketing and Service Expiration Notices/Renewal Reminders

7.1 Consent and Communication Preferences

When you create an account with Devsking, you have the option to give consent for receiving various offers and notices, or to opt out, via email, phone (SMS/WhatsApp messages), or through your account settings. We use the contact details you provide, along with your preferences, to send you direct marketing materials (such as promotional offers or newsletters) and important service notifications like expiration notices and renewal reminders.

7.2 Personalization of Communication

Depending on your preferences, the communication we send you may be personalized based on any additional information you’ve shared with us. This could include details such as your location, social media profiles, purchase history, or any data we’ve collected or generated from other sources as outlined below. Our goal is to provide relevant and timely updates tailored to your needs.

Right to Object/Revoke Consent

8.1 Change of Communication Preferences

If you wish to revoke consent or object to receiving communications from Devsking, you have the right to do so at any time.

8.2 Unsubscribe from Email Communications

To opt-out of email communications, simply follow the unsubscribe instructions provided in the email you received. This is usually done by clicking the “unsubscribe” link at the bottom of the email.

8.3 Adjust Communication Preferences in Account Settings

Alternatively, you can adjust your communication preferences directly within your personal account settings on our platform to update the type of notifications you wish to receive.

Other Uses of Your Personal Data

9.1 Customer Support

We use your data, including communications, to provide effective customer support. This includes addressing complaints, resolving issues such as bugs, and assisting with other problems you may encounter while using our platform.

9.2 Collective Insights

We analyze data to generate aggregated insights. This allows us to produce anonymized and non-personal insights that help us improve our services. The data used for this purpose is completely anonymized, ensuring that you are not personally identifiable.

9.3 Security and Investigations

We use your data, including communications, to ensure security and fraud prevention. If necessary, we may investigate suspicious activity or potential violations of our Terms of Use or policies. This includes protecting our users and platform from fraud, security breaches, or any attempts to cause harm.

Communications from Us

10.1 Response to Emails

When you contact Devsking via email, we will use your email address to respond with the information you’ve requested. These addresses are used exclusively for replying and will not be shared with any third parties.

10.2 Contact Preferences

When providing contact information to Devsking, you can specify your preference for receiving updates and information about our services. To manage your communication preferences, simply log in to your account, go to your member profile page, and select the option to opt-out of further notifications or marketing emails related to Devsking.

10.3 Participation in Newsletters

If you choose to share your contact information, it will only be used for newsletter subscriptions if you indicate your interest in receiving such updates. You can select this option directly from your member profile page.

10.4 Order Confirmation

Upon placing an order on our website and completing the payment through the gateway, you will receive a confirmation email from us detailing your order.

Newsletters

11.1 Subscription to Our Newsletter

We offer the option to opt-in and opt-out of receiving our newsletter at any time. Our newsletter, sent monthly, includes valuable information, updates, and special offers related to Devsking services.

11.2 Unsubscribe from Newsletters

If you no longer wish to receive our newsletter or promotional communications, you can easily opt-out at any time by following the unsubscribe instructions provided in the emails or by adjusting your preferences in your account settings.

Accessing/Correcting Your Information

12.1 Access Your Personal Information

You can easily access all the personally identifiable information we collect by logging into your Devsking account. Once logged in, go to your Account Details section to view or update your information. This method is designed to ensure that your data remains secure.

12.2 Correcting Your Information

If you find any factual errors in your personally identifiable information, you can request a correction. Simply send us a request that clearly identifies the error, and we’ll take the necessary steps to correct it.

12.3 Verification for Privacy and Security

For your privacy and security, we will verify your identity before granting access to or making any changes to your personal data. This process helps protect your information from unauthorized access.

Specific Terms and Conditions

13.1 Private Communication

At Devsking, we regard emails transmitted through our platform as private correspondence between the sender and recipient. We respect your privacy and aim to keep your communication confidential.

13.2 Monitoring and Disclosure of Communications

We will not monitor, edit, or disclose the content of a user’s private communications, except when required by law or to comply with a legal process. We may also disclose content to enforce the Service Agreement, respond to claims that content violates third-party rights, or protect the rights or property of Devsking.

13.3 Technical Processing of Emails

By using our services, you acknowledge that technical processing of email communications may be necessary. This includes actions required to send and receive messages, meet the technical requirements of connecting networks, or comply with service limitations and other technical necessities.

13.4 Content Disclaimer

By using Devsking services, you agree that we do not endorse the content of user communications. We are not responsible for any unlawful, harmful, or objectionable content that may arise through the use of our services. This includes, but is not limited to, content that infringes on intellectual property rights, is abusive, harassing, libelous, or in violation of privacy.

Information Sharing and Disclosure

14.1 Collection and Use of Visitor Information

At Devsking, we collect information from our website visitors through Google Analytics to help us enhance the design and functionality of our website and services. We use this data to improve your experience and optimize our platform.

14.2 Privacy of Your Data

Rest assured, any aggregate user data collected is never shared with third parties. We do not link or combine personally identifiable information with the aggregated data, ensuring your privacy remains protected at all times.

Data Transfers and Use of Third-Party Services

15.1 Transfer of Personal Data

In the process of collecting and processing your personal data, we may transfer this information to trusted third-party service providers. This is done solely to enhance the functionality and performance of our services.

15.2 Sharing with External Parties

With your explicit consent, we may share your personal data with companies, organizations, or individuals outside of our group of companies. We ensure that this sharing of information is only done with your permission and in alignment with your preferences.

How We Process Your Personal Data

16.1 Processing and Storage Locations

Your personal information may be managed, processed, and stored by Devsking and our authorized affiliates and service providers in various locations across the globe, ensuring the highest standards of data protection.

16.2 Third-Party Service Providers

Our affiliates and service providers, including third-party data centers, servers, website design, administration services, online traffic analysis, direct marketing, email services, and other tools, are contractually bound to safeguard the security and confidentiality of your personal data. These parties process your data solely on our behalf and for the purposes of providing the services you’ve requested.

16.3 Domain Registration Data

In compliance with ICANN rules, domain name registration and identification data are shared with third parties. For more information, please review ICANN’s specifications here.

16.4 Public Sharing of Non-Personal Data

We may publicly share aggregated, non-personally identifiable information with partners, including publishers and advertisers, to demonstrate overall trends and platform usage, without revealing individual user identities.

16.5 In Case of Organizational Changes

In the event of a merger, reorganization, acquisition, or sale, we will ensure the confidentiality of your personal data. We will provide appropriate notifications to all affected users to keep you informed of any changes affecting your data.

Security

17.1 Security Protocols

Devsking has implemented strong security measures to protect the personal information you provide us. This includes physical, electronic, and procedural safeguards. For instance, we offer HTTPS-secure access to most areas of our services, ensuring your data is transmitted securely. Our systems are continuously monitored for vulnerabilities, and we actively seek out new methods and third-party services to enhance the security of our platform and maintain the privacy of all our visitors and users.

17.2 Limitations of Security

While we employ robust security measures, Devsking cannot guarantee the absolute security of your personal information or any content you upload, publish, or share with us or other parties. Data transmission and storage always carry some level of risk, and we are committed to minimizing that risk but cannot eliminate it entirely.

17.3 User Recommendations

We highly recommend creating strong, unique passwords for your Devsking user account and being cautious when sharing sensitive information. If you disclose such information, especially to third parties, it could potentially result in significant or irreversible consequences. Always ensure you’re communicating through secure channels.

Your Rights

As a user of Devsking, you have various rights regarding the protection of your personal data, subject to limitations, restrictions, and conditions under the applicable data protection laws. These rights include:

18.1 Right to Access

You have the right to access the personal information we process about you. You can request details on the data we hold and how it is being used.

18.2 Right to Correct

If you find any inaccurate information concerning you, you have the right to request corrections.

18.3 Right to Transfer

You have the right to transfer all or part of the information we hold about you to yourself or another data controller.

18.4 Right to Deletion

You may request the deletion of your data if it is no longer necessary for the original purposes or if it was processed unlawfully. We will process such requests without undue delay, in accordance with the law.

18.5 Right to Restrict Processing

You may request us to restrict the processing of your data for legitimate purposes, under certain circumstances.

18.6 Right to Object

You have the right to object to the processing of your personal data, particularly when processing is based on legitimate interest. Additionally, you may object if your data is used for direct marketing purposes, as outlined in this Policy.

18.7 Easy Access to Rights

Some rights, like accessing and modifying your details, are easy to exercise. You can also opt out of receiving communications from Devsking and its partners by adjusting your personal account settings.

18.8 Objection to Processing Based on Legitimate Interest

If you object to the processing of your data based on legitimate interest, we will carefully review your request. In some cases, this may lead to the closure or deactivation of your account, depending on the specifics of the situation.

18.9 Resolving Issues

If you have any concerns regarding your personal data, we encourage you to contact us directly to resolve any potential disputes. We are committed to addressing your concerns promptly.

Security of your Information

19.1 Commitment to Security

The security of your personal information is of utmost importance to us at Devsking. We follow generally accepted industry standards to safeguard the personal information you provide us, both during transmission and after we receive it.

19.2 Protection via SSL

Our website uses Secure Sockets Layer (SSL) encryption to protect your data during transmission. Although we make every effort to ensure the safety of your personal information, we cannot guarantee its absolute security due to the nature of online data transfers.

Cookies and Their Use

At Devsking, we use cookies to optimize our website for you, enhance our services, and display interest-based advertising in collaboration with third-party providers. We value your privacy and ensure the use of cookies is transparent and trustworthy.

20.1 Protecting Your Personal Data

Protecting your personal data is a priority for us. We handle your information with trust and transparency. Below is a detailed explanation of how we use cookies and the options you have for managing them.

20.2 What Are Cookies?

Cookies are small text files stored by your browser on your device (computer, smartphone, tablet, etc.) when you visit a website. They help enhance your browsing experience by remembering your preferences and needs, allowing us to improve the services we provide.

20.3 Types of Cookies We Use

• First-Party Cookies: These cookies are stored and managed directly by Devsking. They help us gather information about user behavior on our website, allowing us to optimize the experience for you.
• Third-Party Cookies: These cookies are managed by our partners to analyze user navigation on Devsking’s website or for marketing purposes. This analysis is performed anonymously.

20.4 Tags

Tags are sections of code embedded in websites to serve various purposes. They can range from basic tracking pixels to complex data transmissions, such as conversion tracking.

20.5 Pixels

Pixels (or pixel tags, counting pixels, 1×1 pixels) are tiny graphics that are visually undetectable on a website. They transmit limited information, such as whether an action, like a purchase, has occurred.

20.6 Scripts (JavaScript)

JavaScript is a scripting language used to execute more complex commands and instructions on a website, such as tracking user actions or interacting with elements on the page.

20.7 Purpose of Cookies

• Required Cookies: These cookies are essential for the basic functionality and usability of the website. They enable smooth navigation, store important preferences (like language or shopping cart contents), and provide access to restricted areas. Service providers may be involved in processing these cookies, but we retain control and responsibility for data processing.

Links to Other Websites

21.1 External Links

This website contains links to other websites that are not owned or controlled by Devsking.

21.2 Responsibility and Privacy Practices

Please be aware that Devsking is not responsible for the privacy practices of these external websites. We encourage you to be cautious when leaving our site and to review the privacy policies of any website that collects personally identifiable information. This privacy policy applies solely to information collected on the Devsking website.

Legal Disclaimer

22.1 Disclosure of Information

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights or comply with a judicial proceeding, court order, or other legal process served on Devsking.

Fraud Prevention

23.1 Fraud Detection Checks

When you place an online order with us, we conduct checks to detect any potential misuse of our services or attempted fraud based on the device you are using.

23.2 Data Processed for Fraud Prevention

The data we process for fraud prevention includes IP addresses, details of website visits, and the timing of these visits. Device and browser data used in “device fingerprinting” includes language and country settings, browser specifications, screen details, installed plugins, and software versions.

Voice Files

24.1 Telephone Orders and Voice Recording

When you place an order by phone, we record a brief voice file summarizing key aspects of your order or consent as part of the contract conclusion or as evidence of opt-in. If you provide additional consent, we may record the entire conversation to improve our service quality.

24.2 Legal Basis for Processing

The legal basis for processing this data to substantiate contract conclusion and consent is contractual necessity, as we require this data for initiating and executing the contract.

24.3 Storage for Quality Purposes

The storage of the entire conversation for quality purposes occurs solely with your consent. Therefore, the legal basis for this is your consent.

24.4 Retention Period

Voice files related to contract conclusion or termination are deleted within 2 years at the latest. Voice files stored solely for quality purposes with your consent are deleted upon your request or within 90 days at the latest. If you consent to being contacted for advertising purposes during the call, the related part of the voice file will be retained for 10 years.

Data Processing Activities by Devsking

In case that certain limited personal data processing activities are carried out by Devsking, the following data processing rules will be applicable:

25.1 Data Processing Instructions

Devsking will process personal data solely based on your documented written instructions or as legally mandated.

25.2 Security Measures

Every effort will be made to implement reasonably available technical and organizational measures to ensure that personal data processing complies with GDPR and relevant personal data protection laws concerning the security of processed personal data. However, please note that the implementation of these measures alone does not guarantee the complete security, safety, and integrity of personal data.

25.3 Discontinuation and Deletion of Data

Upon your request, Devsking will take reasonable steps to discontinue data processing after the Agreement expires. If required by you, and unless otherwise mandated by applicable law, Devsking will take reasonable measures to erase, make inaccessible and unusable, or return all available personal data to you.

25.4 Your Responsibilities

You shall ensure that personal data is collected and processed lawfully, accurately, relevantly, and adequately. Your instructions to Devsking must be lawful, accurate, relevant, and compliant with the GDPR and personal data protection legislation. Additionally, you shall notify data subjects about the processing and transfer of their data to Devsking in accordance with GDPR and personal data protection legislation requirements.

25.5 Authorization for Sub-processors

You grant Devsking general authorization to engage sub-processors and service providers in the processing of personal data that you control.

25.6 Limitation of Liability

Devsking’s total liability under this Agreement shall be limited to the amount paid to Devsking for services in the last six (6) months.

Log Files

26.1 Automatic Data Collection

As is true of most websites, Devsking gathers certain information automatically and stores it in log files. This information includes Internet Protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, administer the site, track user movements around the site, and gather demographic information about our user base as a whole. We do not link this automatically collected data to personally identifiable information.

26.2 Prevention and Blocking

IP addresses are tied to personally identifiable information to prevent and block abusers from continuing to use our services, such as members who violate our terms of service.

26.3 Third-Party Tracking Services

We use a third-party tracking service that uses cookies and log files to track non-personally identifiable information about visitors to our website, including usage and volume statistics. This helps us understand how our users navigate through our website and determine how many users are using our services demographically.

26.4 Use of Provided Information

We use the information you provide about yourself or others to complete the transaction for which it is intended. This may include administering a service such as registration, email, forum, etc., or contacting you if you have indicated your permission to do so by agreeing to accept further notifications and service announcements from us on your member profile page.

26.5 Opting-Out

You can choose to opt-out from receiving any further notifications from your member profile page. We do not share this information with outside parties.

Surveys

27.1 Voluntary Participation

When using our free services, you may be requested to participate in periodic internal surveys conducted by Devsking to determine your personal interests. Participation in these surveys is strictly voluntary.

27.2 Data Use

The data collected through these surveys will only be used to improve our products and services. We assure you that the information gathered will not be sold to any third parties.

Acceptance of this Policy

28.1 User Agreement

We assume that all users of the Devsking platform have carefully read this document and agree to its contents. If you do not agree with this policy, you should refrain from using our website and mobile applications. We reserve the right to change our policy at any time and will keep you informed about the changes. Continued use of Devsking’s website and mobile applications implies acceptance of the revised policy.

28.2 Integration with Terms and Conditions

This privacy policy is an essential part of Devsking’s Terms and Conditions.

28.3 Consent for New Uses

We will seek your consent before using your information for any purpose not outlined in this privacy policy.

If you have any further questions regarding the privacy policy, the information collected by Devsking, or how it is used, please feel free to contact our customer care team.